Is there support for multi-language content?
Yes, we support news articles in 76 languages.
Do the News APIs offer content filtering?
Yes, you can filter on keywords, language, country, news source, time period, author etc.
What kind of metadata does the API provide for each article?
Apart from the title and text of each article, we also provide timestamp, author, location, language, topics, entities, readership metrics etc.
Is it possible to add sources?
If you have noticed that we are not currently covering a particular news site, please let us know by filling out our Request Sources form. We will do our best to ensure that the site is indexed in the future. Note that adding new sources requires some manual work and comes with a small fee. For more information, please send an email to sales@twingly.com.
Is it possible to backfill old articles when a new site gets added?
No, unfortunately that is not possible. We only index new articles published after we have added the site.
Is it possible to re-index articles?
It is possible, though this isn't something that we normally do. We can reindex certain articles, or articles for a certain period back in time for a site, with some volume restrictions.
Do you update articles?
Not generally, but if the same article is found on another URL than originally, it may be updated.
Why isn't the full article available in some cases?
In some cases, if an article happens to be hidden behind a paywall, but there is some free news content available, the free (partial) content will be indexed.
How are country codes assigned to a site in the News API?
This is done manually when we add a new site. It is determined by the domain, whois information or any contact details found on the site itself.
Is it possible to access articles behind paywalls?
To access news articles behind paywalls, you need to supply Twingly with the following:
- Credentials (e.g. username and password) for the newspaper site in question
- Proof of approval from the newspaper to collect the articles behind the paywall
If you are interested in getting articles behind paywalls delivered, and can fulfill the above requirements, please contact us for more information.
What is the News API's reliability and uptime history?
You can find the historical uptime for our search and news feed API on our status page: https://status.twingly.com/
Is there a support channel for technical assistance?
Yes, you have easy accessible support forms in our platform when you log in and you can also always reach out to support@twingly.com
