Is there support for multi-language content?
Yes, we support forum posts in 85 languages.
Does the Forums API offer content filtering?
Yes, you can filter on keywords, languages, countries, forums, time period, etc.
What kind of metadata does the API provide for each post?
Apart from the title, text and thread of each post, we also provide timestamp, location, language, etc.
Is it possible to add a forum?
If you have noticed that we are not currently covering a particular forum, please let us know by filling out our Request Sources form. We will do our best to ensure that the forum is indexed in the future. Note that adding new sources requires some manual work and comes with a small fee. For more information, please send an email to sales@twingly.com.
Is it possible to backfill old posts when a new forum gets added?
When adding a new source, all historical posts which are less than three years old will be added to our index. However, in some rare cases it's not possible to index historical data.
How is a country code assigned to a forum in the Forums API?
This is done manually when we add a new forum. It is determined by the domain, whois information or any contact details found on the site itself.
What is the Forums API's reliability and uptime history?
You can find the historical uptime for our search API on our status page: https://status.twingly.com/.
Is there a support channel for technical assistance?
Yes, you have easy accessible support forms on our platform when you log in. You can also always reach out to support@twingly.com.